Supply Solutions accepts returns of stocked merchandise only, as defined by items denoted with a “YES” in the “Stock Item” column of the product reference guide and/or its website version.
Return of stocked items received within:
- 0-60 days of invoice date 15% restocking fee (Customer Choice Returns)
- 61days or longer No Returns Allowed
Customers are responsible for coordinating the return of all products to Supply Solutions and pay any and all applicable fees including but not limited to freight, restock, UPS Call Tags, etc.
No Returns Allowed for products which are:
- Food and/ or Drink products including but not limited to bottled water, coffee, juices, powdered drinks and condiments, etc.
- Discontinued, Damaged
- Special Order Items
- Non-Stock or Close-Out Merchandise
All return merchandise must be received in re-sellable condition with no additional markings and/or labeling on the packaging.
Note: All floor machines and equipment sales are final and covered by factory warranties.